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Terms & Conditions

  1. Coverage Limitations: Protection applies only to accidental damage caused by everyday use; it does not cover intentional damage, loss, or theft.
  2. Claim Frequency: Customers are limited to one claim per year under these terms.
  3. Condition of Eyewear: The eyewear must be in good condition prior to the incident; excessive wear, misuse, or alterations may void coverage.
  4. Proof of Purchase: A valid proof of purchase is required to initiate a claim.
  5. Claim Process: Claims must be reported within 30 days of the incident, with supporting documentation or images required to process the claim.
  6. Replacement Policy: In the event of a claim, the customer may receive a replacement pair of equal or lesser value; upgrades may incur additional costs.
  7. Non-Transferable: The protection plan is non-transferable and applies only to the original purchaser.
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